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CANCELLATIONS

6. CANCELLATION POLICY

If you are a business customer (see section 1.2 of our terms and conditions) as defined in section 14 of the German Civil Code (BGB), the right of cancellation does not apply. For consumers (any natural person who concludes a legal transaction for a purpose which cannot be attributed to either the commercial or the independent professional activity of such person) the following applies:

Right of Cancellation

You have the right cancel the contract within 1 month without giving reasons for your decision.

The cancellation period of 1 month commences on the day that you, or a third party named by yourself, who is not the carrier, have or has received the last of the goods.

In order to exercise your right of cancellation, you must inform me,

Nebulus GmbH
Managing Director: Mr Alexander Scharnböck
Mettener Str. 21
94469 Deggendorf
Germany

E-Mail: info@nebulus.biz
Fax: (+49) 991 280 917 - 71

Tel.: (+49) 991 / 280 91 774

by means of a clear declaration (e.g. via letter, fax or email), of your decision to cancel the contract. You may use the attached standard form to submit your notice of cancellation. Use of this form is not compulsory.

Submission of your notice of cancellation before the expiry of the cancellation period will be deemed sufficient for compliance with the terms and conditions of cancellation.

 

Effects of Cancellation
Upon cancellation of the contract, we have up to fourteen (14) days from the day of receipt of your notice, to fully refund, without delay, all payments received from you, the consumer, including all shipping costs (with the exception of extra costs resulting from your decision to use an alternative form of delivery other than the least expensive standard option we offer). We will use the same means of payments as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the returned goods or until you have presented us with proof of return. On receipt of the goods, or proof of return, whichever occurs first, you will be refunded.

You have a period of fourteen (14) days, commencing on the day you inform us of the cancellation of your contract, to return the goods to us without delay. We will only acknowledge that you have complied with this time period if the goods are sent back to us before the fourteen (14) day period has expired.

The customer bears the direct costs of returning the goods.

You will only be held liable for any loss in value of the goods resulting from the handling other than what is necessary to ascertain the nature, properties and functioning of the goods.

 

Standard Cancellation Form
(If you wish to cancel the contract, please complete this form and send it back to us.)

To: Nebulus GmbH, Managing Director: Mr Alexander Scharnböck, Mettener Str. 21, 94469 Deggendorf, Germany

I/we (*) hereby exercise my/our (*) right to cancel my/our (*) contract with regard to the purchase of

the following goods (*) 

ordered on (*)            

received on (*)          

Name of the consumer(s)

Address of the consumer(s)

Date, signature of the consumer(s)

 

______________________________________
(*) Delete where inapplicable.